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Frequently Asked Questions
Find quick answers to the most common questions about Your-UniVerse.
Your-UniVerse is a school and career companion for South African students. It brings AI guidance, career and institution information, scholarships, mentors and tutors into one platform.
We're putting the finishing touches on the Your-UniVerse app. Join the waitlist and you'll be the first to know the moment it launches.
Students can sign up and use the core guidance tools for free. Some services, like managed tutoring, are paid and are always approved by a parent or guardian first.
Yes. Your-UniVerse supports learners from Grade 9 to Grade 12, and Grade 12 learners get extra help with applications, APS scores and bursaries.
Career matches, institution and scholarship discovery, AI guidance, mentorship from professionals and access to qualified tutors, all in one place.
It looks at your subjects, results and interests, then suggests careers, the subjects they need and institutions that offer them. You can ask it questions any time.
You can follow your child's academic progress, milestones, career options and applications from the parent portal.
When your child requests tutoring, you receive a payment request in your portal. Enrolment is only confirmed once you approve and pay.
Working professionals who want to share their experience with students. Join the mentor waitlist and we'll contact you about onboarding.
You set your own availability. Sessions are scheduled through the platform, so you only take the ones that fit your calendar.
We partner with managed tutoring providers such as Childcare Tutors, who match students with suitable tutors based on subject, grade and availability.
Yes. We only collect what we need to guide you, never sell your data, and parents can see the information that relates to their child.
Mentors are verified before they can take sessions, and tutors come through managed tutoring partners who vet their tutors.